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Comprehensive Customer Support and Warranty

All our products come with unprecedented customer support including the following at no extra charge;

  • Lifetime telephone technical support for hardware.
  • Warranty periods from 12 to 60 months (see list below).
  • Additional on-site maintenance is available.

In addition to our service-oriented product innovations and strong emphasis on quality, Interworld Electronics' key strength is in our ability to work closely with you as a full partner. This means blending our customer support capabilities to complement your existing business strategies. This provides unparalleled support for your end customers.

Warranty Periods:

Interworld offers a minimum 12 Months warranty on all products sold. The majority of our products have longer warranty periods as per the following table.

 

Manufacturer or Product Group Standard Warranty Period
Interworld Configured Computer Systems 2 Years
All Monitors and Keyboards 1 Year
AAEON 1 Year *
Acces I/O 3 Years
ACME Portable 1 year
Ai-Logix (AudioCodes) 3 Years *
Aplex - Industrial Panel Computing 2 Years
Comtrol 5 Years
DFI-ACP 2 Years
Dialogic 3 Years
Magma 1 Year
MSR 1 Year
NTI 2 Years
Quatech 5 Years *
Socket Serial (Quatech) 1 Year
Trenton Technology 2 Years
VPI Video Products Inc. 1 Year
Western Telematic Inc 5 Years

* AAEON: Boxer Embedded PCs - 2 Years
* Ai-Logix: IPM Series Boards - 1 Year
* Quatech: All Quatech products - 5 Years unless otherwise stated on the product web page or data sheet.

ALSO SEE:
Introduction: Why Interworld Electronics

Focus On Your Core Activities;
Latest Product Knowledge = More Cost Effective Solutions
Extensive Product Range To Suit Individual Requirements

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